JJ AndradeServices
When the map shows the problem, we size the fix together.
- S-01
Flow & capacity
Identify bottlenecks, increase capacity and remove waste without cutting capability.
Map this flow first → - S-02
Lean Six Sigma
Root cause, standard work and control charts, with training so improvement continues after the project.
Map this flow first → - S-03
AI where it pays off
Map repetitive workflows and decision points, then automate or support only the ones that are ready.
Map this flow first → - S-04
Mentoring & training
Lean Six Sigma and problem-solving mentoring for owners, managers and teams. 500+ professionals trained since 2012.
Map this flow first →
Who are these services for?
Owners and managers of small and mid-size businesses, especially service businesses, plus manufacturing, logistics, professional services and SaaS. The methods apply wherever there are processes, queues and measurable outcomes.
Signs it is time to map your flow
- Jobs or orders finish late and the backlog keeps growing
- The team is busy all day but output is flat
- Rework, callbacks or complaints keep coming back
- You are about to hire, buy equipment or software, and are not sure it is the real fix
How does an engagement work?
It starts with a free flow map and an optional review, then four steps. Every engagement is scoped in writing after the review, so you know what each step covers before any work starts. Work is remote and asynchronous; live sessions are scheduled outside business hours (evenings and weekends, US Eastern).
- 00
Free flow map + review
You map one flow with the JJ Flow Map. If you want, JJ reviews it (US$ 97, fully credited if you hire consulting or mentoring) and a call is scheduled after the review.
- 01
Diagnostic · 1 to 2 weeks
Map the process, collect data on times, waits, rework and utilization, and find the main bottleneck with evidence.
- 02
Plan
Written findings and a prioritized plan: quick wins first, then larger changes, each with a measurable target agreed with you.
- 03
Implementation
Remote work with your team using the 8-Step Method: root causes, countermeasures, standard work, WIP limits and scheduling rules.
- 04
Training & handover
SOPs, team training and simple dashboards, so improvement continues after the project ends.
Each case is different. Quick wins, such as removing a bottleneck, often come first; larger changes such as capacity redesign or AI integration take longer to show their full return.
What is included in an operations diagnostic?
A process map, measured times and waits, the main bottleneck with evidence, root causes, and a prioritized action plan you can run with or without further help.
- Remote kickoff with the owner and key people
- Process map from first customer contact to payment
- Data on work time, wait time, rework and utilization of key people or equipment
- The main constraint (bottleneck) and the evidence for it
- Little's Law and queuing estimates of wait times and capacity, where relevant
- A written report and a review meeting
- A prioritized plan: quick wins first, then larger changes
How do I vet a process improvement consultant, including me?
Ask for a past project explained step by step, a written scope, a measurement plan, references, and real credentials.
- How will you write the problem statement for my business, and with what data?
- How will we agree on a measurable target before changing anything?
- Who exactly will do the work, and will they work with my team or only report?
- How will we know the change worked and was not chance?
- What stays with us after you leave (SOPs, training, dashboards)?
- Can I talk to one or two past clients?
- Where were your Lean or Six Sigma credentials earned?
My answers, so you can check them
Production Mechanical Engineering; Six Sigma post-graduate specialization (Black Belt); MBA in Business Management; HarvardX (edX) certificates in Data Science: Probability and Entrepreneurship in Emerging Economies.
Applying Lean Six Sigma and queuing theory hands-on since 2012; 500+ professionals trained.
The 8-Step Problem-Solving Method and Queuing Theory for Business Optimization, plus a free Little's Law and M/M/c calculator.
Founder of WeCazza, software used by home service teams.
Results
Measured, not promised
Within 3 months, we improved our capacity by 35%. His systematic approach to identifying bottlenecks and implementing AI-powered solutions saved us thousands of dollars and time on tasks inside our office.
Working with JJ Andrade was a game-changer for our production line. His integration of digital technologies and Lean principles reduced our defect rate from 8.5% to 1.2% and increased overall equipment effectiveness by 42%. The AI-driven predictive maintenance system he implemented prevented 15 potential equipment failures, saving us over $850K in downtime costs.
Results from specific client projects, shared with permission. Each case is different: your results depend on your process, data and team.
Do I need an operations consultant or a business coach?
If work waits, gets redone or misses dates, start with operations. If the system runs well but you feel stuck as a leader, a coach fits better. Not sure? Count open jobs each morning and jobs finished each day for two weeks, then divide. If customers wait much longer than you promise, it is a flow problem.
Start with one flow. We will scope it from there.
Map it for free with the JJ Flow Map. Start with what you know. Leave the rest unknown.
WhatsApp · jj_andrade@outlook.com · Remote · U.S. & worldwide